Every time I start Rapidweaver 8 it asks for my licence code. This has only started happening since the beginning of 2019
Sorry to hear about this.
There’s a few reasons why this could be happening, but here are the top few:
- You have a network/software firewall that blocks incoming/outcoming connections (ex: LittleSnitch)
- An app like CleanMyMac, MacKeeper (etc) is installed that deletes files RapidWeaver uses to store registrations
- Permissions issue and RapidWeaver doesn’t have sufficient privileges to read/write to your preference file
Can you do a run through and see if any of those are more likely in your case?
It turns out to have been a pesky disk cleaner app!
All sorted now.
Glad to hear that’s been resolved!
Aaron or Paul, could you please provide more information? I have been using Clean my Mac for some time, but just this past week, RW has lost my registrations for a bunch of plugins - PlusKit, SiteMap, Weaver Pix, etc. (but not RW itself).
I have quit Clean my Mac but of course these registrations are still missing - could you please explain the steps to restore these files? Can I find them on Time Machine?
I don’t believe there’s a way to restore licenses from time machine. You will need to re-enter the keys from each plugin.
Stop using Clean my Mac - It breaks more than it fixes
Thanks for this information. Fortunately the issue seems to be limited to only 3 or 4 plugins.
It’s doing it again!
For the past few days Rapidweaver has been asking for the licence code every time I start it up. In this time I have not used any disk cleaning software.