hschneider
(Harald Schneider)
27 December 2018 08:55
1
Hi there,
I just upgraded to RW 8 under macOS Mojave.
Every time I start the app, it wants to activate the license again and again.
Once activated, it runs normally, but if I quit the app, it does not remember the license data on the next start.
I read about the same issue with RW7 in the forum here.
Is there meanwhile a solution for this issue ?
Thank you very much,
Harald
hschneider
(Harald Schneider)
27 December 2018 09:09
2
Some additional information:
RW is running on an iMac with Ethernet enabled and WiFi disabled
Disabling Little Snitch had no effect.
Cleaning the installation with AppCleaner and reinstalling RW had no effect.
– Harald
teefers
(Doug Bennett)
27 December 2018 11:25
3
Did you see this post?
Hi @adib , we’ve found this to be a result of firewalls, either on a software or network level. Our activation system connects to a 3rd-party server and checks the serial against the database. That connection is either being blocked or the activation file/key is being deleted from your system. That would be caused by an app like CleanMyMac or MacKeeper, for example. In some scenarios, there’s not anything that can be done to solve this if removing those apps and adjusting firewall are not an opti…
Would bet it’s a firewall (like little snitch) issue.
1 Like
hschneider
(Harald Schneider)
27 December 2018 11:59
4
You won the bet Thank you very much, for the hint.
Here the solution:
Little Snitch was running in “Silent Mode”.
I disabled Little Snitch without any effect.
Then I enabled it and switched to “Warn Mode”
After this the license was recognized immediately.
Looks like a bug in Little Snitch …
– Harald
2 Likes
system
(system)
Closed
26 January 2019 22:04
5
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