Page Safe Not Recognising Passwords


(Sophia Vaughan) #1

I have been successfully using Page Safe for a long time and suddenly, None of the passwords will log in to the password-protected area. I have tried removing the passwords and putting them back and still nothing.
Any ideas?

Many thanks.


(Robert Ziebol 🖖🏼) #2

What version of PHP is on your server? Do you have a link to the page?


(Sophia Vaughan) #3

I’m not sure. My link is: https://www.copthorneconsort.com/membersarea/membersarea.php


(klaatu) #4

Works fine here… 1 #### 6

Tea Rota ??


(Sophia Vaughan) #5

Yes, that’s fine but I have lots of others and they don’t work.


(klaatu) #6

So you provided a link to one that works?


(Sophia Vaughan) #7

No, I have lots of other passwords for that page and they don’t work.


(Sophia Vaughan) #8

Just found out PHP is version 7.2


(klaatu) #9

???


(Sophia Vaughan) #10

That’s right.


(Jason Bostick) #11

I think Klaatu is trying to reconcile you saying none of the passwords work (except that he got one to work)

How are you adding the other passwords? Just going off of Joe’s documentation, are you sure to only have one password per line in the stack settings?


(Sophia Vaughan) #12

Yes, I added the other one as none of the others were working. It was fine until yesterday. I hadn’t changed anything on the site either.


(Sophia Vaughan) #13

They are all on one line per password.


(Sophia Vaughan) #14

I think I’ve got it! The PHP level was too high. I changed with my provider and went back to 7.0. Added the passwords again and they are now working. Thanks for your help everyone.