Problem with Dispatcher Dropbox Stack

(Rittmann) #1

Hi all
Have a problem with the dispatcher dropbox stack. Works fine with photos - but not with short videos or other files. Please visit:
Maximum File Size: 150 MB and no file limitation.
Any idea?

Thanks for your help.
Best wishes

(Robert Ziebol πŸ––πŸΌ) #2

Hi Tom,
This could be an issue with your host. Many hosts will limit the size of files that can get uploaded through your site. You should contact them and see if there is a limit set for your account and ask them to make it bigger.

(Rittmann) #3

Thanks Robert - I gonna ask them.
But even a 5 Mb videofile doesn’t work. And it is the DROPBOX dispatcher.
Best wishes

(Robert Ziebol πŸ––πŸΌ) #4

Yup, some hosts will not allow anything over 2MB.

(scott williams) #5

hmm, I wonder if thats why some are having problems getting the RW backup to work as well

(Doug Bennett) #6

If you have access to your .htaccess file you maybe able to change the file size limits as well. Ben covers thsi is one of the advanced videos:
If you are a member check it out.

(Robert Ziebol πŸ––πŸΌ) #7

This could be true, but hosts can limit it two different ways, and one is not easily changed without contacting your host.

EDIT - OK, here is a site that talks about the two things to set

But he also says some hosts might not allow you to change this.

(Rittmann) #8

Good morning

Thanks to all!
I changed the file sized limit in php - and now everything works fine… Perfect support!
Greetings from Switzerland

(Robert Ziebol πŸ––πŸΌ) #9

Glad to hear you got it working!