Hi. I wondered if someone might be able to help me out with a recently developed problem with RW 8.8.3. Everything worked fine until I had two RW updates in rapid succession a short while ago and now my publishing uploads have stopped working. I didn’t do anything apart from do the two upgrades.
I have asked Aaron at Realmac and he thinks it might be something to do with certificates but I have asked at both the hosts I publish to and neither thinks it is an issue with certificates and the suggestion is that it is Rapid Weaver. That being because I can upload to either domain without a problem using Filezilla; I only have a problem with RW publishing.
You might say carry on with Filezilla but this means a long down time for the site to wipe and upload everything. I am doing quick tweaks almost daily for a fundraiser and it should take a few seconds and instead it will consume a large part of the night when I’d rather be in bed.
The problem on one server is that I get to the end of the upload and it throws up an error at the end. It says the “changes to your website have been published” but there is always one or two failures which keep cycling, trying to upload and failing. If I click on the “i” it says “Your sign-in details are incorrect, please reenter them and try again.” Now obviously my sign in details are correct or the changes would not be published. I have no idea which bits have not published; they are not obvious. A couple of weeks or so ago this problem was not there; never occurred.
The other server is the same but different and also more serious because it fails before the upload is complete. This time when I click on the “i” I get “FTP: unknown PASV reply. I can start publishing 120 files and it will get to 92 and stop. Then if I try again it will say I have 110 files to publish and again, somewhere in the nineties, it will stop. The next time I try it will say 108 files and will stop before it gets there. This is more serious as it is a charity website which is running an appeal and has needed frequent updates. Some of the fail messages have a heading saying “Couldn’t sign in to your FTP server” and some identify a file with long name which is different each time but also appears not to be a file.
The changes I have made and am uploading are basically just wording in existing sections. I have about thirty sites I administer and this happens with all the updates I have needed to do over the last week.
I have tried slowing down the desired speed of upload to 5 and then 4 and then 3 but it makes no difference. Obviously (but I know some will not believe me) the publishing information is correct and identical to the same ftp information in Filezilla, it has not been changed, deliberately or accidentally. The hosts don’t think it is something they have done and Realmac don’t think it is an RW issue, so I am stuck.
Mac OS 10.14.6
Andrews & Arnold