Publishing to fatcow host

I have two sites with fatcow for a number of years. I redesigned them with RapidWeaver but cannot get them published. I’ve been on the phone with them for quite some time and have followed directions but no luck. The message is could not sign into your FTP server and possibly other issues. Oddly the sites I am trying to replace were made also with RapidWeaver. They are telling me since it is a third party app to contact RapidWeaver. Any help is appreciated.

The cannot login message means it could not sign in. That means the username, password of server address are not correct.

You may have better lock with their support if you use an FTP app like FileZilla. It’s free and they should support getting that working.

We have a help guide and video available here on troubleshooting publishing issues:

Hope that helps!