Hi,
I get this screenshot when trying to setup a local test server. With Transmit the username/password or username/ssh public key work fine (trying to browse the same directory that RW is failing on)…
I am using “root” as it is a virtual machine on my desktop, but Transmit handles just fine as well as a normal terminal command to ssh into the VM. Does RW block anything to do with "“root” user?
It actually was the browse and test buttons that did that, I did not try to publish when I got that error. I just published to a local folder and used Transmit to move to the virtual machine.
No worries, it all works fine on my hosting provider of choice, and I have a work around for testing locally (publish to local folder, then move with Transmit or scp command).
I typically have a bunch of Linux virtual machines with apache and php running in either vSphere or VMware Workstation to build out sites, prior to publishing at a hosting provider.
I was really just wondering if there was a log file that might have captured the error…
So, RW publishing works for me with my hosting providers, I was just using a local VMware Workstation virtual machine (Fedora 34) as a testing platform when I got the failure. I worked around that by publishing to a local folder, then using a SFTP client to do the upload.
@Clare You probably want to contact RW support directly. This is a discussion form frequented mainly by users of RW. I’m not sure any non-RW folks can really help you. Most folks have zero problems with the upgrade. I realize you have a real problem but … also keep in mind the RW folks are located in England so at this point it’s after 11 p.m. where they are located.
I am tagging @dan in hopes he can get back to you tomorrow. Or you can send an email to their support directly.