I have had this issue going back to maybe RW 5. It’s never gone away. Now it’s here (still) with 7.5.1 and I finally want it fixed!
The problem is that the automatic update just NEVER works for me. I always have to download the trial version and use that to update the software. Not the most horrible problem, just annoying.
Here’s what happens: whenever I click the Install Update button, the update downloads and extracts - so far everything is totally normal. Then I click on Install and Relaunch - and nothing. RW closes and that’s it. It never updates, it never re-launches, nothing happens. And when I finally manually re-open the program, I get the same “An update is available!” notice except I’m just not as excited anymore - so I say Remind me Later…
Does anyone have any thoughts about why the auto-update is not working?