RW not publishing

RW has stopped publishing. It says “transfer failed”.

Connection test is OK

I can publish if I hotspot to my phone.

It was working and now decided to stop.

Any ideas?

Thank you
Greg

Hi @Blayze,

If you can publish from your mobile hotspot but not your primary connection, it could be several things:

  1. Your primary connection IP is blocked at your web host. Could be due to too many simultaneous connections.
  2. A temporary network issue.

We have a guide here on how to fix the most common publishing issues. Have a look at that and go through the recommendations to see if anything resolves it.

If not, you can give your IP address to your web hosting provider and ask them to check if it’s blocked, or if there are any other connection errors.

Finally you can send us your publishing logs per our guide here and we can take a look to see if there is anything in the logs that stand out as causing an error.

Let us know how you get on.

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I logged a ticket with the ISP and it started working again. Hmmm.

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