RW8. Paid and got no Receipt, no link - no nothing

Classic General
1

Hi,

I purchased the Rapidweaver 8 upgrade yesterday and all I got was a payment conformation page. i didn’t receive and email, a download link - nothing.

I also cant find a contact option in support.

Can someone help me with this.

yes there support but ti all FAQ’s. i cant find a contact

Thanks
Nick

2

I’m also not getting any response whatsoever from support, who i contacted via this email address: support@realmacsoftware.com

Can someone please get in touch and help me rectify this.

Thanks

3

I’ll tag @LaPan,
Did you try to login to your my.paddle.com Locker? The Login is your email and password is what you set it to. If you forgot password there’s a Forgot link on the page.

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4

Most probably, you used a wrong email address with the Paddle checkout. Typo…

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5

Don’t panic - see this thread here for more info: Missing RW8 Download Link and License

But in short, If you’ve not received a confirmation, just email support@paddle.com and they will sort you out.

3 Likes
6

exactly what happened here - the shame!

7

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