Can you access your own website directly from your browser using the machine that you use to publish? Or do you get a “Can’t find server” message when looking at your website directly on the internet?
The reason I ask is that Little Oak has an automated security process that will occasionally put my own development machine on an IP ‘blacklist’ and stop me connecting if I do anything that annoys their security settings and makes my activity appear ‘malicious’.
The thing is, the only thing that seems to set off their blacklist is using the Sitelok membership system admin page - or more specifically, if I leave a browser tab open with the Sitelok admin page running a plugin called “whoisonline”.
I don’t want to bog down here and derail the conversation, but my point is that it took me a long time to work out why Little Oak would periodically stop me accessing my website (via FTP or even just when trying to look at my own site over the internet). It came down to a webpage that was making to many Ajax calls and Little Oak didn’t like it.
So now if I suddenly find that I can’t access my site or connect via FTP, then I log in to my Little Oak Admin Manager - and usually there is a nasty warning sign waiting for me as soon as I log in that says “Your IP address has been blacklisted”. However, you can then click on a button to remove the block and get back to normal functioning. This very situation happened to me today…