Greetings! Out of the blue, my Rapidweaver/Foundry website isn’t uploading on Chrome or Opera herenowhealing.com
If I go to a page on my website in Chrome, it won’t show up…then if I click to refresh the page several times, it does show up. My google console shows that the content is too wide for the page (not the case on any other browser nor when I look at it on different devices within Rapidweaver), the clickable items are too close together (i don’t have clickable items close together) and text is too small to read (its 16px so that isn’t the case either).
Of note, also out of the blue, my Rapidweaver website project switched all the names of each page of the website to end in .html instead of .php…without me doing anything to make this happen. I switched it back and published and it didn’t help. I also redownloaded rapidweaver 8 but that didn’t help. I also contacted my host and they checked everything and said it is a CSS issue. I don’t write any code…I just create using stacks in Rapidweaver and Foundry…so coming here for help.
At a loss to what to do as there doesn’t appear to be anything wrong with my Rapidweaver website file, or with Foundary…but about 1/2 of the visitors to my website are now leaving after a few seconds as they can’t access the pages. Any suggestions would be greatly appreciated.
Hello Doug, Thanks for getting back to me. I’ve had a number of friends check now and also my host, and they tell me different things. Some seem to be able to get on one browser and not another, then others are vice versa. Where I can really see the difference is Google Analytics where an increasing visitors are staying for only a few seconds. My bounce rate is usually around 40% and since this problem began I am up to 88% bounce rate, which never happens. I haven’t been able to pull it up on Chrome once in three days. Any thoughts on how I could find the cause? I’ll see if I can upload a photo of what it looks like
It turned out that I did have consolidate and minify enabled. I disabled and republished in the order that you suggested but the problem persists. I did see that under advanced settings the default extension says html and I use php, but doubt that is the problem.
The screenshots you show are from https://herenowhealing.com/diploma/. I have tried and tried on Chrome and Edge and it loads every time (clearing cache in between).
I would suggest instead of “refreshing” you check the console(option+command+j) in the failed state.
Without being able to get a failure its hard to say for sure.
For what it is worth, I can get your site to load fine on Chrome but I get the ‘broken’ version in Firefox (I’m on a Windows machine). I know that doesn’t help troubleshoot but, for me at least, it isn’t tied to chrome
I have no idea if this makes any sense…but it’s something I would try in order to further isolate the issue. If you’re able to create a sub domain it might be worth creating one say “test.yoururl.com” and publishing fresh files to a totally new directory. Then try the sub domain in the browsers at issue. Might give some more insight depending on the results. Good luck.
Thank you everyone for your suggestions, which helped me to feel confident that it was a server issue. I finally migrating my website from TSOHost to a new server and my website now works perfectly! I don’t know what the issue was with TSOHost, but happy to have my website up and running again:)