All projects crashing after Stacks update 3.5.0 to 3.5.1


(Pastia) #1

Hi everybody. Hi, I just updated Stacks 3.5 to Stacks 3.5.1 and I can’t open my RW projects anymore. How can I reverse this update ? Thanks for your answer, I’m in pain just now with my websites. I haven’t previous version of stacks as it was override by new version. Help please :frowning:

RW 6.3.4 (the 6.3.8 doesn’t work) Mac OS 10.9.5


(Isaiah Carew) #2

sorry about this. :slightly_frowning_face::sob:

Update: the issue is now corrected Stacks v3.5.2 should be fully compatible with macOS 10.9. It’s on our update server or you can download it directly from our homepage: http://yourhead.com

Note: this only affected users of RapidWeaver 6 and Mac OS X 10.9.

we used a 10.10+ feature – and didn’t mask it out on 10.9 – dev speak for: oops i messed up. sorry.

the good news is that it’s a pretty simple fix. we should have it back to working by tomorrow.

until then you can grab a copy of Stacks v3.2.7 here:
http://yourhead.com/appcast/RW6/Stacks3/Stacks_3.2.7_3927.zip

old versions of just about everything are always available on our archive: http://info.yourhead.com/yourhead-download-archive/

isaiah


(steve bee) #3

EDIT: Only effects those on 10.9, not 10.10 onwards.

Phew.


(Doug Bennett) #4

What version of MacOS-X are you running? 10.12.6 is latest. This bug is for pre 10.10.


(steve bee) #5

Phew, thanks Doug for point that out for me. I’m on 10.11. Had a mild melt down there for a moment and failed to fully understand the 10.10/10.9 bit in @isaiah post!

Apologies to anyone offended, mainly Isaiah! I panicked and typed before engaging brain.


(Pastia) #6

Their answer here

We have just received two reports of a crash this morning, and we believe it has to do with 10.9. We are looking into it.

So I think it’s just a bug for OS 10.9.
And they told me how to make a backup before upgrading (I didn’t know)

_In RapidWeaver, hold down the Option key and choose “Reveal Addons Folder” from the RapidWeaver 6 menu. In the folder that appears, remove the item “Stacks.rapidweaverplugin”.

If it can help some of you…


(Pastia) #7

Thank you very much for your help :slight_smile:


(steve bee) #8

What I would say, is upgrade, to at least EC.

I sat on 10.9 for ages and just suffered the slow performance of RW. Couldn’t believe the performance increase after upgrading to 10.11.


(Isaiah Carew) #9

@SteveB - yes, this bug only affects 10.9 users. And it’s an easy fix. A new fixed build is already going out to beta users right now.

We’ll continue to support RapidWeaver 6 and macOS 10.9 in Stacks 3 (with a few, hopefully minor or cosmetic, features missing).

Stacks 4 (hopefully just a few months away if I type really really fast!) will move up to the next rung on the ladder: RapidWeaver 7. So if upgrading is on your To Do list, then don’t wait around. Carpe diem!


(Isaiah Carew) #10

OK, looking for macOS 10.9 beta testers. We 10.9 running on a virtual machine, and our build tools tell us all is well for 10.9 – but it would still be nice to get confirmation from at least one 10.9 user.

Any takers?

You can always get the beta by joining our Slack channel: http://slack.yourhead.com

If that’s too much trouble, no worries, I can hand deliver the download link in a DM. :smiley:

Isaiah


(Isaiah Carew) #11

You can always amend your early post to reflect your now much calmer state of mind. :stuck_out_tongue_closed_eyes: Might help others who also get confused. :smiley:


(Philip Lock) #12

I had the same problem with Stacks 3.5.1 and I’m on OS 10.11.6 - so unless it’s a different bug, it’s not restricted to 10.9
(I raised this in a separate topic and am trying to get the crash report which I sent to Realmac over to Isaiah as he requested.)
I couldn’t find a Stacks version history on the Yourhead website (I realise Isaiah has provided a link in this thread) so to get RW up and running again I deleted 3.5.1 and reverted to Stacks 3.2.7 by getting it from Trash which is where the update installer seemed to have put it.


(Isaiah Carew) #13

I had the same problem with Stacks 3.5.1 and I’m on OS 10.11.6 - so unless it’s a different bug, it’s not restricted to 10.9

The bug others on this thread were experiencing was definitely a 10.9 bug (the crash reports those folks sent made it pretty obvious, it was easy bug to duplicate, and our changes showed the duplicated bug was eliminated).

That bug has also already been fixed and released in Stacks 3.5.2 earlier today.

The bug you’re experiences is different. I would love to fix that one too. Unfortunately I don’t know anything about it yet. Are you still experiencing it? I’d love to get that crash report you mentioned! :slight_smile:

I couldn’t find a Stacks version history on the Yourhead website

Oh my gosh. I’m so glad you brought this up. Documenting all update history is one of my very favorite things (I’m not joking – I’m just weird :nerd_face:) – but I so rarely get and excuse to talk about it.

We keep all the details. And they’re (mostly) automatically logged, compiled and built into nice little pages for people to browse through. It’s so nerdy awesome.

So, to answer the question, you can find the link on our site at the bottom of every page. It’s just part of the standard footer partial we use. It looks like this:

Pasted_Image_8_13_17__1_39_AM

Here’s a direct link to the archive: http://info.yourhead.com/stacks/
And, just in case you still need it, a direct link to the previous version: http://yourhead.com/appcast/RW6/Stacks3/Stacks_3.2.7_3927.zip

The archive is the one part we do by hand. I don’t archive every single version – I try to curate it a tiny bit – weed out some of the short lived versions. I usually add items to the archive about a week after things stabilize.

But that’s not all

Not only do we keep lots of old versions – but we also keep the detailed history public too. On most entries in the archive there’s a link to some release notes that were sent along with that update. Here’s a link to the latest one from today’s v3.5.2 update: http://yourhead.com/appcast/RW6/Stacks3/release_notes_3.5.2_4106

Is that all you ask? NO WAY!

You can also click on any of the items in the detailed history – and it will go to the specific info about each bug that was fixed. So you can even look at the info about the recent Mac OS X 10.9 bug. If you click on the link next to that bug, it goes to our GitHub public bug/feature tracker where you can find all the history of that bug. (In this case, there wasn’t that much – but sometimes there is). You can even contribute your own crash reports, feature requests, or just say, “Hi”. Here’s a direct link to that latest bug: https://github.com/yourhead/s3/issues/747

I don’t yet have a bug filed for your crash yet. As soon as I have some info about it – you’ll be able to follow along, watch when it gets fixed (assuming you’re a nerd for this stuff too – which, I know, you’re probably not – but just sayin’). :smiley:

Isaiah


(Philip Lock) #14

Thanks Isaiah very helpful reply
Have requested copy of crash report from Realmac and will forward it when I hear back from them.
They seem to have the week-ends off down Brighton way. Perhaps just this time of year.
Too scared to reinstall 3.5.1 till you can have a look at crash report.
Appreciate the invite to the nerd-fest, but will pass this time.
Philip


(Isaiah Carew) #15

If you’re too scared (this seems very reasonable) then you can always send me the file + addons folder zipped up. If it’s something that happens every time – that should be enough for me to make it happen. If it’s something intermittent, then it will at least give me some starting places to look.

To send just grab the file and your entire add-ons folder, zip them in the Finder, and send a Dropbox link (or similar sharing service – whatever works for you) to http://yourhead.com/support

If you have any questions concerning how to do that or exactly which bits to send or anything else feel free to send those to support too. Christi should be able to help you walk through it.

Isaiah


(Pastia) #16

Hi, I tried to launch RW project after update to 3.5.3. It still crashing…
Is it possible to have 3.5.0 plugin instead of 3.2.7 ? I would like to revert my previous version of stacks if it was possible. And, why not, deactivate the update alert. Next version when I’ll change my OS and a new version of RW. Thanks a lot :slight_smile:


(Robert Ziebol 🖖🏼) #17

You can get all old versions of Yourhead products here


(Pastia) #18

Thanks, I know, but the available versions are 3.5.3 or 3.2.x but not the 3.5.0 I had before my unfortunate update… and that I did not know how to save :frowning:


(Robert Ziebol 🖖🏼) #19

Ah, didn’t realize that has not been updated yet. I will let @isaiah know about that.


(Chris) #20

RW 6 with Stacks 3.5.3 on Mac OS 10.9.5 does not seem to work. Forced to revert to Stacks 3.2.7.

Still stuck on Mavericks due to work software, wish I could upgrade.