Is anyone else having problems with sites not uploading or exporting to folders under RW7?
From the moment I moved over from RW6 to RW7.4 I have been having nothing but problems especially relating to failure to export to folder and the pre-view pane not working.
Initially these were restricted to sites under construction using Stacks which I have contacted you about previously. Those issues seem to have been resolved by updating plug-ins and updating to V7.0.4
, those issues seem to have been resolved.
However recently in-between V7.0.1 and V7.0.4 other ‘new’ issues have surfaced.
My own insideoutphoto site will simply neither upload or export without an ‘Oops something went wrong message’ I must stress at this stage that the FTP settings have not changed since RW3 and are as recommended and correct, I have been using RW for many years and find it frustrating that I am having so many problems since buying the new version, especially as I was looking forward to using some of the new features in RW7 such as ‘Health Check’
The persistent issue is a failure to upload or export to folder. I have supplied a list below of all that I have tried to resolve the problem.
1: Checked FTP, this is correct and works when uploading other clients sites.
2: Checked all plug-ins and Themes for updates.
3: Removed SEO RX, Rapidbot.
4: Tried export-to-folder my site using stacks.
5: Tried export-to-folder my site 2 different Themes. Both failed!
6: Tried uploading from a different Mac in a different location.
7: Tried to cancel a ‘frozen’ upload and publish again, got error message sayin ‘Could not publish as an export is already underway’
8: Tried to upload my insideoutphoto site by reverting to RW6 THIS WORKED!
Important: I have 3 other sites 1 already on-line, and 2 under construction.
The on-line site uses and older non-responsive Theme ‘Lime’ and uploads perfectly.
I am yet to attempt to publish the 2 under construction sites, however both have exported to folder without any issues, Both sites use the same Theme and plug-ins as my own site.
Following an exchange of emails with a RW support person based in Arizona USA I was informed that V7.1 was about to be released and this might resolve the issues. As requested, 14 days ago I sent a insideoutphoto project file with plugins etc via ‘wetransfer’.
This ‘wetransfer’ file was downloaded on the 19th of July but have had no response as yet.
I have gone through the plugins, themes etc very carefully and as far as I can ascertain all are up to date, I have not been able to upload/update my insideoutphoto site now for 3-4 weeks, which may now be affecting my Google ratings.
System info below.
Active plugins for my site include, Rapidweaver, SEO RX, Rapidbot.
As I mentioned my other sites seem to export or upload without problems, the only difference I can think of is that the number of pages on my http://www.insideoutphoto.co.uk/ site is greater than the other sites mentioned, although once again this has not changed for the past 7 months and has worked fine!
- 59 pages including site map SEO RX and Rapidbot
I would be grateful if you would briefly acknowledge the safe receipt of this email.