Contact Form Trouble

RapidWeaver Classic
1

Hi All,

I’m trying to get my contact form to send, but it just doesn’t & I’ve run out of ideas on what to do. Here’s the page: http://www.stack-its.com/contact-form/contact.php

Everything seems to be working, but I never receive the email. I’ve tried checking “Send your email using your email” but still nothing. Send To: is set to the correct address for the domain. I’ve tried republishing the page. I’ve moved to Chillidog Hosting, but hopefully someone has the solution to this perplexing problem.

Thanks, Bill

2

Hi Bill,
Do you have access to the PHP logs?
Cheers, Jannis

1 Like
3

… or sending to a different address, just for the sake of elimination?

What happens when you deliberately mistype the To address, such as name@@domain,con [sic] to see whether it generates an error, if so which; and if not, could that indicate that no errors are being trapped - including the one(s) which might be causing this to fail?

4

HI Jannis - I have no idea where those would be - sorry

Hi Mark - When I set it to bill @@ stack-its,con - Get error message that says “there’s been an error trying to send your email”

When I tried bill @ somewhere.com, it worked - bizarro !

Just got email from Greg, so I’ll investigate & get back to you guys.

Thanks, Billl

5

Hi Bill

I think this has to do with your move to CloudFlare. An extra record got added to your MX record (as you saw) that should be removed from their site/system.

Please give that a whirl and update your ticket with the results. Mx records can take 4 hours to resolve. I use whatsmydns.net to monitor the Mx record changes across the globe.

Greg

2 Likes
6

Ok,

So the MX records were wrong in Chillimail & in Cloudflare. Apparently a 0-settting got propagated to both accounts. It’s running now - finally.

Bill

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