I always find contact form set ups really confusing so I just have one question regarding the jpg I’m attaching (see attached).
When I’m happy with the form I shall replace my email address in 2 places with the client’s email address, but I’m sure that I was advised to leave the ‘from’ address blank, is that correct? If I leave it blank then when an email comes in it’s addressed from her hosting service so maybe that’s normal and better practice than to have her own email addy in there?
Any clarification greatfully received.
hi Gabrielle. When I clicked the link the form opened, but in my browser the form was taller than my screen and it was scrolled to the bottom, I had to scroll up to see what was up there. I recommend you test the same form but using less text to see if you get a form with what you want but that opens without scrolling down.
Also several of the boxes for services came in as already checked. Hope hat helps Marty
Already checked??? Lawks. Ok thanks so much for taking a look. I can’t use less text as the client is specific, so actually now I’m thinking about having a link to a form page so it’s simpler. Hopefully I can sort out the already checked tick boxes too lol!
A couple of points I might change if the site was for me.
I would not require a mobile. I do not know how, but many site forms put a red asterisk in the form boxes that are required. Therefore most people would know that they would be able to choose wether or not to put the mobile number. With my customers many would not fill out the form if their mobile was required
recaptcha explained
If the form gets spammed they might want you to “fix it” so maybe a good idea to investigate the free recaptcha.
There could also be better paid or free systems, i don’t know.
Please set a real email in your form and try it out. There are several recent threads where users complain that have had some emails not delivered to all addresses.
My only last question is: In Joe’s contact form, do I leave the ‘from email address’ field blank? Or put the client’s own address in there? Or put in a noreply email address (not sure what that actually involves though).