One of his clients cannot open the site
“I tried it again with the below link and received the same response, “The connection has timed out”.
_ _I then tried through Mozilla and received the same response.
_ Have you asked another outside party to try to access the website?”
Maybe the customer is in the region, where access to the site blocked? Yes, the situation is strange, but occasionally it happens. I often have to change your ip to get access to the right sites.