I posted up elsewhere in response to another user’s question my problems. I’m posting up here as I’m still experiencing them, even thought I’ve had direct support from Brian of RealMac Software. My problem seems to be unique to my machine, rather than Rapidweaver, I think, but I don’t know why. And it’s driving me crazy. I’m posting up again to see if anyone has any idea what I can do. I’m completely stuck.
Background on Freeway 7.
I had built a site using Freeway 7 by Softpress. It ran fine for years. But, when Freeway 7 was no longer supported, I chose to purchase Rapidweaver 7 instead to build a new version of the site.
My site had lots of images and graphics in it, embedded video, Exhibio galleries etc. It worked flawlessly on uploading to my host site.
Then, about two months ago, on my iMac I - inadvertently - relocated all of the stored images I’d used on my Freeway 7 website into a new location on my iMac, in the same drive. Then, when I next came to upload something through Freeway 7, that’s when I started getting “timeout” messages.
I thought it might be something to do with my server so on my server file manager I deleted all the html files that there on there (which I realise wasn’t a sensible thing, now), in the hope that uploading everything new again might solve the problem. But, I couldn’t upload anything from my previous site through the ftp server. I was left without a website.
Where previously images, Exhibio galleries etc had loaded up without problem, I somehow think that since moving this folder of stored images, nothing loaded up. If I tried to add an Exhibio gallery - that had worked previously - or a simple jpeg image to my site, nothing now uploads.
So, using Freeway 7, I rebuilt a basic site from scratch, using the same images (that were stored in a different file location on my computer). However, Freeway 7 would now always time out when uploading larger images and any Exhibio files.
Switch to Rapidweaver
I couldn’t work out the problem, but I managed to somehow get a vanilla version of my website to upload onto my server using Freeway 7. So, I switched to Rapidweaver and built a very basic version of a site again, using images stored on my computer.
I built it and tested it on Safari, and it all worked fine. I had only added a couple of basic images to it. But when I went to publish it, it always timed out after about 10-15 of the 120 files were uploaded. Always getting the same message of ‘timeout’.
I checked with Brian at RealMac, and sent him my Rapidweaver Project to upload to my server, and he said he could do so without any problems. I’ve just tried again today, and again, on a simple two-page site, with no graphic images embedded, it just keeps timing out.
So, I’m stuck and at my wits end. CAN ANYONE OFFER ANY SOLUTIONS/IDEAS?. The facts are:
Timing out issues are experienced now on Rapidweaver and Freeway 7 - two separate programmes, same timing out issue
It seems to be linked - but I don’t know why - to when I copied a whole bunch of image files from one folder into a new one on my system, and deleted the old one (I thought all the images were contained within the site folder, and weren’t somehow ‘linked’ back to what’s stored on my computer). Since that point, I’ve not been able to add or upload any images, and Exhibio Galleries I still have, which I know worked before, no longer upload on Freeway 7
Using Freeway, I have created the simplest of two-page sites, with no images in it, to try and see if the problem is something to do with image size - the timeouts always happen when the ftp reaches a new image file it hasn’t uploaded - but even a vanilla site will no longer upload.
Since purchasing Rapidweaver, I have not been able to upload ANY pages. It seems like it’s ‘inherited’ the problem I experienced with Freeway 7 - the timeouts. I can’t see how this can be the case, which makes me think it’s not an issue with Rapidweaver, but a setting on my iMac or something to do with my files which means they cannot be uploaded. But I’ve no idea what.
Brian from RealMac managed successfully to upload this basic site from an external computer onto my site host without any problems, making me think there’s something I’ve changed on my computer that no longer allows either Rapidweaver or Freeway 7 to upload anything to my server and timeout.
I use hi-speed internet connection. I was asked if the issue might be my connection - I don’t think so: I manage to upload large video files up to Dropbox, for example, with no problem. But a very basic html file on Rapidweaver it just timesout. There’s nothing wrong with my server, as I’ve checked with my host company - they’ve managed to upload files to the site fine.
So, I’m stuck. Since experiencing the original problem with Freeway 7, I’ve encountered the fact that I can create a site on Rapidweaver fine, but just cannot upload it at all.
I’ve transferred the simple text site to an ftp uploading software app, and again, I get the timeout issue using an ftp client app, which again suggests the issue is on my iMac or in my uploading settings (on what?) or perhaps my security settings, maybe?
So, I’m stuck. I don’t think it’s Rapidweaver that’s at issue, but the fact that it and Freeway 7 are constantly timing out on anything I try and upload - where the latter has previously done so without issue - suggests that it’s something I’m doing.
I’ve since done a complete clean install of my computer and files using Time Machine, to try and get back to the way things were before, but I’m still experiencing this timeout issue.
What have I changed on my system that might cause this on Rapidweaver, Freeway 7 and an ftp client app - constant timing out on even basic html files, not even video or large images?
How can I resolve this, when even a clean restore of my system, and the Rapidweaver software re-installed, doesn’t solve the problem.
Where should I be looking for problems that might unlock this timing out issues. Would really appreciate any help anyone can provide, as I’m at my wits end. I’m an experienced Mac user, and have mastered building a site on Rapidweaver, but am absolutely stumped by this uploading timing out issue.