Rapid Weaver keeps Crashing


(gary pullings) #1

Every time I upload my site to make a change RW keeps crashing and I get the bar at the top that says exporting after the site is done publishing and I then get the ball of death. That will go away and the bar at the top stays open. When I press cancel it sends an error report and I can’t close the window and I have to force quite the application. Then the site isn’t saved. Any idea’s on how to fix this?


(Brian LaPan) #2

Please check our our publishing troubleshooting guide


(Nik Fletcher) #3

Hi Gary

When the error reporting window pops up, could you:

  1. Click the (i) button above the main buttons at the bottom.
  2. go to the “Exception” tab.
  3. Copy the entire contents there
  4. Send it to support@realmacsoftware.com marked “FAO Nik” and I’ll be able to take a look.

Cheers,

—Nik


(gary pullings) #4

@nikf That is the problem, the screen locks I have no control over the screen at all except to minimize it or take a screen shot. The only buttons I can press is the cancel button or at the top left I can minimize or maximize the screen. Once I press cancel it forces me to send an error report. Everything else is locked. I even put a copy of this screen shot in the report.