Hi Rapidweaver Forum!
I am hoping someone is going to be able to help me figure this one out. I’ve just recently started encountering a problem with Rapidcart 3 and PayPal checkout. This webpage has been running without a hitch for nearly two years - until 2 weeks ago.
Here’s one of the pages that is causing me issues. If you add a ‘Solo Registration’ to your cart and checkout, it takes you to PayPal just fine. If you go back and add a ‘Pro-Am Registration’ to your cart and checkout, you get an error from PayPal:
There’s a problem with your shipping address.
Please return to the merchant and update your information, including your city, state, and ZIP code.
Here’s where it gets weird. Try the same thing on http://worlddancemasters.com/registration/worlds.html and it goes through fine!
All the settings look to be the same. They all worked perfectly less than a month ago. I started playing around with building a new registration system using Rapidcart Pro but that isn’t publicly live or in action yet. I thought Rapidcart Pro settings on the website might be interfering, so I delete all the settings and the page, but still nothing.
PayPal said it is a third party issue asking for a shipping address, but I don’t ask for a shipping address and shipping isn’t checked in the product settings for any of the items.
I’m losing my mind over it…I cannot for the life of me fathom what has changed and why now. It might be something super simple and I am being stupid. I am hoping a friendly face on this forum might be able to help.
All insight is appreciated. Thank you for your time.