Sparkoids
(James Dexter)
10 April 2017 17:28
1
Hi all,
I have recently purchased RW7 and a bunch of items called “The Oak Bundle” from here:
So far the only theme that works is the Quarters one. The “Chunky”, “Corporation” etc all hang on RW7 latest update when Generating Preview.
Does anyone know if this is the fault of Yuzool who made the things or Rapidweaver please?
TINO
(Stijn VC)
10 April 2017 19:24
2
@Sparkoids
Hi James,
I would suggest to get in touch with Michael from Yuzoolthemes Support @yuzool , he’s always happy to help (support@yuzoolthemes.com ).
Regards
2 Likes
kryten
(Stuart)
10 April 2017 19:32
3
@Sparkoids
Welcome to Rapidweaver.
There are a couple of posts/messages floating around which mention issues with preview using the latest beta of RW7.4, so the obvious question is which version of Rapidweaver are you using?
I am using 7.3.3 and Corporation, for example, is fine for me:-
If you are on a non beta version of RW and continue to have problems, then we’d be happy to help. Just get in touch and we’ll work any issues out.
2 Likes
I am on the same version of RW and it never runs the preview - just the Mac
spinning beachball
yuzool
(Michael Frankland)
16 April 2017 00:21
5
Looks like we have this solved!
Hi all,
I experienced an issue with a theme that was part of the Oak Bundle from Yuzool. I have to say the company were fast and helpful with their technical support. The matter was resolved promptly and I can only praise the service from both Stuart and Michael.
I would not hesitate to deal with the company again and their themes are excellent value for money.
Thanks guys.
1 Like