Hello, I hope someone can help. I’ve been using RW since RW5.
I have been trying for some time to FTP publish my site to Little Oak, but it keeps failing. Little Oak support said to get hold of Realmac for help, since it’s not on thier end. Parts of my site were uploaded off and on a few weeks ago, but since then it just won’t upload at all.
The connection always tests out ok.
I’ve tried changing my log in credentials and all the publishing setting a few different times, and still nothing has worked.
I watched Realmac’s video on FTP uploading issues and nothing there helped, but at the end it said if none of what was in the video works, to send them the support log. It’s been a week and I haven’t heard back and I didn’t even get a confirmation email showing it was received, yet the email with the log does show sent in my sent folder.
When it fails it also then freezes and I have to force close RW8.
The error messages usually are, “couldn’t upload xxxxxxxx”. With the xxxxxx being some different file every time. Never the same file.
I on occasion get the error “transfer failed”
Thanks for your help,