Thanks @bleener you were taught well and that’s good business practise but I don’t understand what you are unhappy with? You’re also unhappy with RapidCart’s support too:
The previous products are still supported and updated when needed. Why would you think otherwise?
You have docs, demos and can ask us but what would go wrong if you follow the manual and demos?
If something breaks, we fix it for free and you can contact us for free (gets credited).
I think there’s been a little over-reaction over all this. We give great support ( as you can read ) and you’re talking about a hypothetical situation at the moment. When you need us, we’ll be there for you as we are for all our customers and have been for 5 years 