Just in case someone from Yuzool is watching the forums - I purchased a Yuzool Bundle yesterday lunchtime and urgently need to get on with a project using one of their Stacks (Mal’s e-commerce) - however I have only received the Paypal email and nothing from Yuzool - hence am unable to download my purchase. No reply from support and also not appearing in my Yuzool account - very frustrating as I told my client the functionality would be ready to test on Monday morning but the weekend is slipping past. Anyone able to help?
I purchased the bundle too (the day before yesterday) and got a direct download link. I can’t remember on which page and where, so that’s not much of a help for you I’m afraid. I got all the files however.
I only got a mail from PayPal and no mail from Yuzool, nor are the items added to my account.
Maybe they’re all on holiday. After all it’s Whit Sunday.
Can I ask, please. Did you raise a ticket at:
Just so I know. I have also sent private messages to each of you (which might be faster for you).
My post wasn’t a complaint (yet ) , because it’s a long weekend, I have received the goods and I am in no hurry at all.
Just sharing my experience to @manofdogz and trying to help a bit by ‘Calling all Stations’.
Have a nice weekend,
Okay, thanks. Hopefully @manofdogz will read either this or the DM I sent him and we’ll get him hooked up to his goodies in time to do what he has committed to.
Hi. yes I raised a ticket. Now have a reply but not letting in me log in to support with details I have in keychain. I can log into my main account no problem (and the bundle isn’t listed under purchases) but when I try to log into Support - I can’t.
OK - Have now logged in via the URL login option in your email and have the download. Many thanks. big download - all the Yuzool stuff ever made - should keep me busy.
Great. Let me know if you need anything and thanks for choosing yuzoolthemes