I just bought their Book It stack and no download link? I reach out to support and got this
We got your help request! We will respond to you as soon as possible, usually within 5 business days .
- If it’s an account issue we’ll get back to you as soon as we can
- Bundle customers get seen to first (priority support) and then all other tickets on a first come first served basis. Please update us if your request gets solved in the meantime.
- Checking the help docs and demos might also help: https://yuzoolthemes.com/faqs/
- If it’s a bug , please report the bug here: https://github.com/yuzoolcode/yuzoolthemes-tracking/issues
- And please ensure you’ve added steps to recreate and any images or links that will help with our investigation. We will get back to you if we need any future information. Look out for updates in that GitHub section and also: http://updates.yuzoolthemes.com
- If you haven’t already, please include a link or demo RW project to that bug report so we can help as soon as possible.
Hope this helps and let me know if there’s anything else you need!
? Why 5 days ???
I have bought from them in the past, including a whole bundle, but this feels like I should call my credit card company. Does anyone have the same problem with them?